Lexmark T64x Manual de usuario descargar pdf

Lexmark™ T64x

Troubleshooting

Guide

Online technical support

Technical support is available on our Lexmark Web

site at www.lexmark.com.

Checking an unresponsive

printer

If the printer is not responding, first make sure:

• The power cord is plugged into the printer and

a properly grounded electrical outlet.

• The electrical outlet is not turned off by any

switch or breaker.

• The printer is not plugged into any surge

protectors, uninterrupted power supplies, or

extension cords.

• Other electrical equipment plugged into the

outlet is working.

• The printer is turned on.

• The printer cable is securely attached to the

printer and the host computer, print server,

option, or other network device.

Once you have checked each of these possibilities,

turn the printer off and back on. This often fixes the

problem.

Printing multi-language

PDFs

1 Open the document you want to print in Adobe

Acrobat.

2 Click the printer icon.

3 Check the Print as image box.

4 Click OK.

Solving printing problems

The operator panel display is blank

or displays only diamonds

Turn the printer off, wait about 10 seconds, and turn

the printer back on.

If the Ready message does not appear, turn the

printer off and call for service.

The message USB device

unsupported appears when using

a USB device

For information regarding tested and approved USB

flash memory devices, see our Lexmark Web site at

http://support.lexmark.com and click on

KnowledgeBase to search for Direct USB printing.

Jobs do not print

The printer is not ready to receive data

Make sure Ready or Power Saver appears on the

display before sending a job to print. Press

return the printer to the Ready state.

The specified output bin is full

Remove the stack of paper from the output bin, and

then press .

The specified tray is empty

Load paper in the tray.

You are using the wrong printer driver or

are printing to a file

• Verify you are using the printer driver

associated with the printer.

• If you are using a USB port, make sure you are

running Windows 98/Me, Windows 2000,

Windows XP, or Windows Server 2003 and

using a Windows 98/Me, Windows 2000,

Windows XP, or Windows Server 2003

compatible printer driver.

Your MarkNet N8000 series internal print

server is not set up properly or is not

connected properly

Verify that you have properly configured the printer

for network printing.

See the drivers CD or the Lexmark Web site for

information.

You are using the wrong interface cable,

or the cable is not securely connected

Make sure you are using a recommended interface

cable.

Make sure the connection is secure.

Held jobs do not print

A formatting error has occurred

• Print the job. (Only part of the job may print.)

• Delete the job.

• Free up additional printer memory by scrolling

through the list of held jobs and deleting others

you have sent to the printer.

The printer has insufficient memory

• Print the job. (Only part of the job may print.)

• Delete the job.

• Free up additional printer memory by scrolling

through the list of held jobs and deleting others

you have sent to the printer.

The printer has received invalid data

Delete the job.

Job takes longer than expected to

The job is too complex

Reduce the complexity of your print job by

eliminating the number and size of fonts, the number

and complexity of images, and the number of pages

in the job.

1 2 3 4 5 6

Indice de contenidos

Pagina 1 - Troubleshooting

Lexmark™ T64xTroubleshooting GuideOnline technical supportTechnical support is available on our Lexmark Web site at www.lexmark.com.Checking an unresp

Pagina 2 - Solving option problems

Page Protect is set to OnSet Page Protect to Off from the Setup Menu.For more information, see the Menus and Messages Guide.Job prints from the wrong

Pagina 3 - Solving paper feed

Solving 2000-sheet drawer problemsThe elevator tray does not raise when the loading door is closed, or the elevator tray does not lower when the door

Pagina 4 - Solving print quality

The Paper Jam message remains after you remove the jammed paper. Clear paper from the entire paper path, and then press .The page that jammed does not

Pagina 5 - . Repeat this

Toner fog or background shading appears on the page• Check the print cartridge to make sure it is installed correctly.• The Toner Darkness setting may

Pagina 6

The job prints, but the top and side margins are incorrect• Make sure the Paper Size setting in the Paper menu is correct.• Make sure the margins are