Lexmark XC2132 Guía de usuario Pagina 273
- Pagina / 341
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Print jobs do not print
Action Yes No
Step 1
a From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a Check if the printer is plugged in and turned on, and if Ready appears
on the printer display.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note: The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note: For more information, see the setup documentation that
came with the printer.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
b Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer” on page 35.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
The problem is solved. Contact
customer
support.
Troubleshooting 273
- User's Guide 1
- Contents 2
- Contents 3 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Safety information 7
- Learning about the printer 9
- Printer configurations 11
- Basic models 12
- Using the ADF 13
- Using the scanner glass 13
- Understanding the home screen 14
- Features 16
- Other touch-screen buttons 17
- For Windows users 19
- For Macintosh users 19
- Customizing the home screen 20
- Setting up Card Copy 22
- Using MyShortcut 22
- Setting up Multi Send 23
- Setting up Scan to Network 23
- Additional printer setup 26
- 4 Reattach the cover 28
- Installing a memory card 29
- Additional printer setup 30 30
- Installing an optional card 31
- Installing hardware options 32
- Installing optional trays 33
- Additional printer setup 34 34
- Installing the printer 35
- Attaching cables 36
- Networking 37
- Verifying printer setup 40
- Printing a menu settings page 41
- Printing a network setup page 41
- Loading the manual feeder 45
- 1 Length guide tab 47
- 2 Paper size indicator 47
- 3 Width guide tab 47
- 1 Width guide tab 49
- 3 Width guide 49
- 4 Feeder extender 49
- 5 Paper size indicator 49
- Linking and unlinking trays 50
- Assigning a custom paper type 51
- Configuring a custom name 52
- Using specialty media 53
- Tips on using transparencies 55
- Tips on using envelopes 55
- Tips on using labels 55
- Paper guidelines 56
- Unacceptable paper 57
- Selecting paper 57
- Storing paper 59
- Supported paper sizes 59
- Printing 63
- Adjusting toner darkness 64
- Using Max Speed and Max Yield 64
- Printing from a flash drive 65
- Printing from a mobile device 67
- Printing information pages 69
- Canceling a print job 69
- Making copies 70
- Copying photos 71
- Copying on specialty media 71
- Copying on letterhead 72
- Customizing copy settings 73
- Reducing or enlarging copies 75
- Adjusting copy quality 75
- Collating copies 76
- Creating a custom copy job 77
- Placing information on copies 78
- Canceling a copy job 79
- E-mailing 83
- Creating an e-mail shortcut 84
- E-mailing a document 84
- Customizing e-mail settings 86
- Canceling an e-mail 86
- Setting up the printer to fax 90
- Initial fax setup 91
- Choosing a fax connection 92
- Part name Part number 100
- Lexmark adapter plug 40X8519 100
- Sending a fax 104
- Creating shortcuts 107
- Customizing fax settings 107
- Viewing a fax log 108
- Blocking junk faxes 108
- Holding and forwarding faxes 109
- Canceling an outgoing fax 109
- Understanding the fax options 110
- Using the advanced options 112
- Scanning 113
- Scanning to an FTP address 114
- Setting up Scan to Computer 116
- Scanning to a flash drive 117
- File Name 117
- Original Size 117
- Resolution 117
- Darkness 118
- Page Setup 119
- Scan Preview 119
- Save As Shortcut 119
- Menus list 120
- Supplies menu 121
- Paper menu 121
- Paper Size/Type menu 122
- Substitute Size menu 125
- Paper Texture menu 125
- Paper Weight menu 126
- Paper Loading menu 128
- Custom Types menu 129
- Custom Names menu 129
- Custom Scan Sizes menu 130
- Universal Setup menu 130
- Reports menu 131
- Network/Ports 132
- Network Card menu 134
- TCP/IP menu 134
- IPv6 menu 135
- Wireless menu 136
- AppleTalk menu 137
- Standard USB menu 137
- SMTP Setup menu 139
- Security menu 140
- Confidential Print menu 142
- Security Audit Log menu 143
- Set Date/Time menu 144
- Settings menu 146
- Copy Settings menu 153
- Fax Settings menu 158
- Fax Send Settings 159
- Fax Receive Settings 163
- Fax Log Settings 165
- Speaker Settings 165
- Answer On 166
- E‑mail Settings menu 168
- FTP Settings menu 173
- Flash Drive menu 177
- Print Settings 180
- OCR Settings menu 182
- Finishing menu 184
- Quality menu 185
- Job Accounting menu 187
- Utilities menu 189
- XPS menu 190
- PDF menu 190
- PostScript menu 190
- PCL Emul menu 191
- HTML menu 193
- Image menu 194
- Help menu 195
- Saving paper and toner 196
- Saving energy 197
- Adjusting Sleep mode 198
- Using Hibernate mode 198
- Setting Hibernate Timeout 198
- Using Schedule Power Modes 199
- Recycling 200
- Securing the printer 202
- Erasing volatile memory 203
- Erasing non‑volatile memory 203
- Using the Embedded Web Server 204
- Maintaining the printer 206
- Cleaning the scanner glass 207
- Ordering supplies 208
- Storing supplies 209
- Replacing supplies 210
- 3 Open the top door 211
- 10 Close the front door 213
- 1 Open the front door 213
- 2 Open the top door 214
- Remove the right side cover 215
- Maintaining the printer 215 215
- Insert the right side cover 219
- Maintaining the printer 219 219
- 20 Close the front door 220
- Replacing toner cartridges 221
- Replacing a developer unit 223
- Maintaining the printer 224 224
- 11 Insert the developer unit 226
- Maintaining the printer 227 227
- Insert the toner cartridges 228
- Maintaining the printer 228 228
- Moving the printer 229
- Shipping the printer 230
- Managing the printer 231
- Clearing jams 234
- Use recommended paper 235
- 1 Open the top door 236
- 3 Open the front door 237
- Clearing jams 238 238
- 5 Close the front door 239
- Clearing jams 241 241
- 6 Close the front door 242
- 3 Close the front door 243
- 3 Insert the tray 245
- Clearing jams 247 247
- Troubleshooting 249
- Solving printer problems 263
- • The USB symbol on 264
- • The appropriate 264
- Option problems 265
- Cannot detect memory card 266
- Tray problems 266
- Paper feed problems 267
- Troubleshooting 268 268
- Solving print problems 269
- Incorrect characters print 270
- Large jobs do not collate 271
- Printing slows down 272
- Print jobs do not print 273
- Troubleshooting 274 274
- Tray linking does not work 275
- Unexpected page breaks occur 275
- Leading edge 276
- Trailing edge 276
- Incorrect margins on prints 279
- Paper curl 280
- Print irregularities 281
- Print is too dark 282
- Print is too light 283
- Troubleshooting 284 284
- Troubleshooting 285 285
- Troubleshooting 286 286
- Skewed print 287
- Troubleshooting 288 288
- Toner rubs off 290
- Toner specks appear on prints 291
- Uneven print density 291
- Color quality problems 293
- Solving copy problems 296
- Scanner unit does not close 297
- Poor copy quality 297
- Troubleshooting 298 298
- Solving fax problems 299
- Cannot send or receive a fax 300
- Troubleshooting 301 301
- Troubleshooting 302 302
- Troubleshooting 303 303
- Troubleshooting 304 304
- Troubleshooting 305 305
- Solving scanner problems 306
- Poor scanned image quality 307
- Troubleshooting 308 308
- The scanner does not respond 309
- Troubleshooting 310 310
- Troubleshooting 311 311
- Contacting customer support 312
- Product information 313
- Edition notice 313
- GOVERNMENT END USERS 313
- Licensing notices 314
- Trademarks 314
- Noise emission levels 315
- India E-Waste notice 315
- Product disposal 316
- Static sensitivity notice 316
- ENERGY STAR 316
- Temperature information 316
- Laser notice 316
- Laser advisory label 317
- Power consumption 317
- Sleep Mode 318
- Hibernate Mode 318
- Off mode 318
- Total energy usage 318
- 日本の VCCI 規定 319
- Industry Canada (Canada) 322
- Japanese telecom notice 323
- Notices 326 326
- Limited warranty 327
- Limited warranty service 327
- Extent of limited warranty 328
- Limitation of liability 328
- Patent acknowledgment 329
- Numerics 330
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