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161
• The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension
cords.
• Other electrical equipment plugged into the outlet is working.
• The MFP is turned on.
• The MFP cable is securely attached to the MFP and the host computer, print server, option,
or other network device.
Once you have checked each of these possibilities, turn the MFP off, wait at least 10 seconds, and
then turn the MFP back on. This often fixes the problem.
Printing multiple language PDFs
Solving printing problems
Symptom Cause Solution
Some documents do
not print.
The documents
contain unavailable
fonts.
1 Open the document you want to print in Adobe Reader.
2 Click the printer icon.
The Print dialog appears.
3 Check the Print as image box.
4 Click OK.
Symptom Cause Solution
The control panel
display is blank.
The MFP self test
failed.
Turn the MFP off, wait about 10 seconds, and turn the MFP
back on.
If the Ready message does not appear, turn the MFP off,
and call for service.
The message USB
device
unsupported
appears when using a
USB device.
The USB device you
are using may not be
supported or has an
error. Only specific
USB flash memory
devices are
supported.
For information regarding tested and approved USB flash
memory devices, see Printing from a USB flash memory
device.
- X642e Laser MFP 1
- Edition: May 2006 2
- Trademarks 2
- Safety information 2
- Mercury statement 3
- Static sensitivity notice 3
- Contents 4
- Learning about the MFP 9
- Using the scanner 11
- Configured models 13
- Status Indicates 15
- Sample screen three 22
- Displaying 1-4/5 22
- Other touch-screen buttons 25
- Features 26
- Quick copy 28
- Multiple page copying 29
- Making transparencies 32
- Copying to letterhead 32
- Copying photographs 33
- Copying mixed-sized media 34
- Reducing and enlarging copies 35
- Setting the duplex option 35
- Adjusting copy quality 36
- Setting collation options 36
- Setting paper saving options 37
- Canceling a copy job 38
- Copy tips 39
- Entering an e-mail address 41
- Using a shortcut number 41
- Using the address book 41
- E-mailing to a profile 42
- Changing the output file type 43
- E-mailing color documents 43
- Creating an e-mail shortcut 44
- Creating an e-mail profile 45
- Canceling an e-mail 45
- Understanding e-mail options 46
- E-mail server setup 47
- Address book setup 47
- E-mail tips 48
- Sending a fax 50
- Sending faxes from a computer 51
- Creating shortcuts 52
- From the MFP 53
- Understanding fax options 54
- Changing the fax resolution 55
- Sending a fax at a later time 56
- Cancel an outgoing fax 57
- Fax tips 57
- Fax setup 58
- Performing browser fax setup 59
- Viewing a fax log 59
- Entering the FTP address 60
- FTP options 62
- FTP tips 63
- Create a scan to PC profile 64
- Custom Photo - Color JPEG 66
- Photo - Gray TIFF 66
- Scanning tips 67
- Printing 68
- Canceling a print job 70
- Æ Settings Æ Control 71
- Printing a network setup page 72
- Printing a font sample list 73
- Printing a directory list 73
- Æ Print 74
- Æ Print Time Filters 74
- Æ Print 76
- Printing on specialty media 77
- Æ Page Setup 78
- Size indicators 80
- Insert the tray into the MFP 82
- Simplex 84
- Envelope 84
- 5 Load the media in the tray 85
- Simplex (single sided) Duplex 86
- Loading the 2000-sheet drawer 87
- 4 Close the loading door 89
- Loading the envelope feeder 90
- Linking trays 93
- Supported print media 94
- Print media sizes 95
- Print media sizes(continued) 96
- Print media types 97
- Print media weights 98
- (110 lb) 163 g/m 98
- Selecting print media 101
- Envelopes 103
- 1 Print five sheets of paper 104
- Card stock 105
- Storing print media 106
- Avoiding jams 106
- Installing input options 108
- Installing a duplex unit 111
- Square hole 112
- Round peg 112
- Set the shield aside 117
- Installation 118
- Installing an option card 122
- Replacing the shield 123
- Understanding the MFP 124
- E-mail FTP 125
- Status/ Supplies Cancel Jobs 125
- Conserving supplies 126
- Ordering supplies 126
- For the USA and Canada 127
- For the Asia Pacific Region 128
- For Latin America 128
- Ordering a maintenance kit 129
- Recycling Lexmark products 131
- Scanner registration 132
- 9 Press Start 133
- Moving the MFP 134
- Administrative support 135
- Adjusting screen timeout 136
- Adjusting Power Saver 136
- Configuring the MFP 136
- Restricting Function Access 137
- Æ Analog Fax Setup 138
- Setting the Advanced Password 139
- Using the secure EWS 140
- Disabling SNMPv1 and SNMPv2 141
- 6 Click Submit 142
- Disabling ports and protocols 143
- Using 802.1x Authentication 143
- Confidential Print Setup 144
- Clearing jams 146
- Access doors and trays 147
- Understanding jam messages 148
- 1 Lift the envelope weight 149
- 2 Remove all envelopes 149
- Flex and stack the envelopes 150
- Load the envelope feeder 150
- Adjust the guide 150
- Lower the envelope weight 150
- Touch Continue 150
- 2 Open the duplex tray 151
- Elevator button 153
- 7 Close the top front cover 155
- 2 Open the MFP rear door 156
- 3 Remove the jammed media 157
- 4 Close the rear door 157
- 5 Touch Continue 157
- 1 Open the duplex rear door 158
- 2 Remove the jammed media 158
- 4 Touch Continue 158
- Clearing ADF Jams 159
- Troubleshooting 160
- Solving printing problems 161
- Solving copy quality problems 164
- Solving scan quality problems 164
- Solving fax problems 164
- Solving option problems 165
- Solving paper feed problems 168
- Print quality troubleshooting 170
- . Repeat this 171
- Conventions 176
- Electronic emission notices 176
- ÅëëçíéêÜ 178
- Using this product in Germany 183
- Noise emission levels 184
- ENERGY STAR 185
- Laser advisory label 185
- Laser notice 186
- Numerics 187
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